Academic Counsellor

About the Role

Maryland Study Abroad is looking for a motivated and knowledgeable **ACADEMIC COUNSELOR** to join our Student Counselling team. The Academic Counselor will be responsible for understanding students' academic and career goals and guiding them towards the most suitable **study destinations, universities, courses, and admission pathways**.

The role requires strong knowledge of international education, excellent communication and counselling skills, and the ability to convert student enquiries into successful applications and enrolments.

Key Responsibilities

• Counsel students and parents regarding **study abroad opportunities, destinations, universities, courses, and career pathways**.
• Understand students' academic background, career objectives, financial considerations, and preferences to recommend suitable options.
• Provide accurate information about **university programs, entry requirements, tuition fees, scholarships, intakes, accommodation, and career opportunities**.
• Develop and maintain strong expertise in assigned study destinations such as **Germany, France, the UK, Ireland, Canada, Australia, and other international destinations**.
• Stay updated on changes in **university admission requirements, application procedures, visa regulations, tuition fees, scholarships, and immigration policies**.
• Handle student enquiries received through **walk\-ins, telephone calls, WhatsApp, social media leads, website enquiries, and other channels**.
• Conduct detailed counselling sessions and assist students in selecting the right course and institution.
• Follow up with prospective students regularly and maintain accurate records of counselling activities and student interactions.
• Coordinate with the **Application, Documentation, Visa, and Admissions teams** to ensure smooth processing of student applications.
• Assist students throughout the application journey, from initial counselling and university selection through **admission, fee payment, visa processing, and pre\-departure support**.
• Ensure that applications are processed accurately and within university deadlines.
• Coordinate with university representatives and international education partners whenever required.
• Participate in **university events, admission days, education fairs, seminars, webinars, and student counselling sessions**.
• Achieve assigned **monthly and annual counselling, application, and enrolment targets**.
• Maintain strong relationships with students and parents and provide timely follow\-up throughout the admission process.
• Handle student objections professionally and provide clear, accurate information to support informed decision\-making.
• Maintain updated knowledge of competitor institutions, market trends, and new study opportunities.
• Ensure all student information and counselling records are properly updated in the company's CRM or internal systems.
• Work closely with the team to achieve overall branch and company targets.

Required Work Experience

• Freshers can apply.
• **OR 1–3 years of experience** in study abroad counselling, overseas education, student recruitment, university admissions, or a related field is preferred.
• Freshers with strong communication skills and a genuine interest in international education may also be considered.
• Previous experience handling **international student admissions or counselling** will be an advantage.
• Experience in counselling students for destinations such as **Germany, France, UK, Ireland, Canada, Australia, or other European destinations** will be an added advantage.
• Candidates with proven experience in achieving counselling or admission targets are preferred.

Required Skills

• Excellent **verbal and written communication skills**.
• Strong interpersonal and student counselling abilities.
• Good knowledge of international education and study abroad processes.
• Ability to understand a student's profile and recommend appropriate academic options.
• Strong **sales and conversion skills** with a student\-focused approach.
• Good negotiation and objection\-handling skills.
• Excellent follow\-up and relationship\-management abilities.
• Strong organizational and time\-management skills.
• Attention to detail, particularly while handling student and application information.
• Ability to work independently as well as collaboratively within a team.
• Ability to work under pressure and meet monthly targets and deadlines.
• Good computer skills and familiarity with **MS Office, CRM systems, WhatsApp, email, and online communication platforms**.
• Willingness to continuously learn and stay updated about changes in international education.

Educational Qualification

• Bachelor's degree in **any discipline** from a recognized university.

Pay: ₹18,000\.00 \- ₹38,000\.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person