Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award\-winning team specializes in delivering solutions for the most complex, large\-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
Position Summary
The primary focus of the role is to maintain existing client requirements and expectations, and to develop new business opportunities and relationships in designated target markets. You will be working closely with the Sales team as well as Engineering, Projects and Service department colleagues to ensure any proposed system complies with company standards, to ensure the client receives a high\-quality product, and ascertain and propose to the client the required support services.
Role and Responsibilities
- Develop and maintain strong positive relationships with prospective clients, existing customers, consultants, contractors and suppliers to cultivate new business opportunities for Diversified, ultimately driving sales of audio visual, VC, IT and service\-related products.
- For short and long\-term opportunities, manage end\-to\-end sales process, including: o Develop new strategic business relationships.
- Pursue pre\-qualified leads and tender opportunities identified via various sources.
- Champion and drive new sales initiatives and opportunities.
- Understand and define the client’s audio\-visual requirements and scope.
- Own the preparation of estimations, quotations \& tender responses.
- Liaise with Estimating, Engineering and staff in preparation of quotation or tender response.
- Manage client expectations and Diversified response to quotation and tender requests, in an accurate and timely manner with a personalized feel.
- Systematically follow\-up of submitted quotes and proposals liaising with both Customers/Prospects as well as internal Diversified staff to maximize sale conversions.
- Participating in the closure of a sale, e.g., attending tender interviews, client negotiations to win business.
- Perform client Account Management meetings throughout project build / construction.
1\.
- Perform diligent recording of opportunities within the Diversified CRM or other systems as designated.
- Acting as the main point of contact for our key clients.
- Providing reports on account management activity and documenting them in our CRM or other systems as designated.
- Manage the end\-to\-end sales process for key accounts.
- Identifying opportunity through engagement with our key accounts.
- Constructing sales documents and responding to tenders for submission
- Develop \& sustain relationships with key personnel from customer partnerships through extensive communication \& site visits.
- Keep abreast of technological advances in AV, VC, and IT fields.
- Provide weekly and monthly reports about current activities, future prospects and market intelligence
- Foster and promote the company, product, and brand in the market
- Promote and live the Company Mission, Vision and Values
- Comply with Company policies and procedures, including the completion of documents and records
Qualifications \& Education Requirements
- Certificate III in Electronics \& Communications or similar, or
- Degree qualified in ICT/AV, Engineering and/or Business discipline
- AMX Trained
- BIAMP Trained
- Cisco Trained
- Crestron Trained
- Extron Trained
- Infocomm/AVIXA Trained
- Polycom Trained
Skills \& Experience Requirements
- Strong technical knowledge of integrated audio\-visual systems essential
- End\-to\-end Sales process experience
- Outstanding communication and presentation skills
- Strength in producing proposal documentation
- Willingness to increase knowledge in audio visual integration
- Work within a “Team” environment
- Attention and eye for detail combined with a high level of accuracy
- Computer skills with good knowledge of both Word and Excel
- Professional attitude to customer service
- Positive \& cooperative attitude towards the tasks, management, and team members.
To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers\-at\-diversified or email us at careers@onediversified.com.
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.
We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.