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ACCOUNTS AND CUSTOMER RELATIONS EXECUTIVE
Company Name
Angroos
Location
Kadavanthra, Kochi
Salary
15000 to 25000 per month
Job Type
Full Time
Joining
Immediate Requirement
About Angroos
Angroos is one of Kerala’s growing gifting and corporate gifting companies, specializing in customized gift hampers, corporate gifts, festival gifts, personalized gifts, and premium gifting solutions for clients across India and abroad. We are looking for an energetic, professional, and customer\-focused Accounts and Customer Relations Executive to join our team immediately.
Key Responsibilities
Manage daily accounting activities including billing, invoicing, purchase entries, sales entries, expense tracking, payment follow ups, and account reconciliation.
Handle customer enquiries received through WhatsApp, Instagram, phone calls, email, website, and other communication channels.
Coordinate with customers regarding quotations, order requirements, payments, approvals, delivery schedules, and order updates.
Assist in preparing quotations, proforma invoices, purchase orders, and other business documents.
Work closely with the Gift Design Team to ensure smooth execution of customized and corporate gifting projects.
Coordinate corporate gifting enquiries and support end to end order management.
Maintain professional communication with existing and potential customers.
Support sales activities by following up enquiries and converting leads into confirmed orders.
Negotiate and coordinate with customers for bulk orders and corporate gifting requirements.
Maintain accurate customer records, payment records, and enquiry tracking systems.
Provide administrative support for day to day office operations.
Ensure timely response to customer messages and enquiries.
Support management with reporting, coordination, and operational tasks as required.
Candidate Requirements
Minimum 1 year of experience in Accounting, Customer Service, Administration, Sales Coordination, or a related field.
Knowledge of accounting software, billing procedures, and basic accounting principles is preferred.
Good communication skills in English and Malayalam.
Professional attitude and customer handling skills.
Strong organizational and multitasking abilities.
Ability to work in a fast paced environment and manage multiple responsibilities.
Experience in customer support, sales coordination, or corporate gifting industry will be an added advantage.
Immediate joiners will be given preference.
Application Requirements
Candidates must submit a complete and updated resume with a recent passport size photograph attached.
How to Apply
Send your updated resume with passport size photograph through any of the following methods:
career@angroos.com
Phone or WhatsApp
8089757187
Indeed
Apply directly through Indeed message
Only shortlisted candidates will be contacted for the interview process.
Pay: ₹15,000\.00 \- ₹25,000\.00 per month
Work Location: In person