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ACCOUNTS AND CUSTOMER SUCCESS EXECUTIVE
Angroos
Kadavanthra, Kochi
Salary: 15000 to 25000 per month
Full Time Position
Immediate Hiring
Build Your Career with One of Kerala’s Growing Gifting Brands
Angroos is seeking a highly organized, customer\-focused, and ambitious Accounts and Customer Success Executive to join our team. This position is ideal for candidates who enjoy working with customers, handling business operations, coordinating projects, and managing accounts in a dynamic and creative work environment.
At Angroos, you will play a key role in ensuring excellent customer experience while supporting accounting, sales coordination, and corporate gifting operations.
Key Responsibilities
Manage daily accounting activities including billing, invoicing, payment tracking, purchase entries, sales entries, and account records.
Prepare quotations, estimates, invoices, and customer proposals.
Handle customer enquiries received through WhatsApp, Instagram, phone calls, email, website, and other communication channels.
Provide prompt and professional responses to customer enquiries and order requests.
Coordinate with customers regarding product selection, customization requirements, approvals, payments, and delivery schedules.
Support corporate gifting projects from enquiry stage to successful order completion.
Work closely with Gift Designers, Sales Team, Packing Team, and Management to ensure smooth execution of customer orders.
Maintain customer databases, enquiry records, order tracking sheets, and payment follow ups.
Assist in lead conversion, customer retention, and relationship management activities.
Follow up with potential customers and generate business opportunities through effective communication.
Handle administrative responsibilities and support overall office operations.
Ensure a high level of customer satisfaction throughout the order journey.
Candidate Profile
Minimum 1 year of experience in Accounting, Administration, Customer Service, Sales Support, Office Coordination, or related roles.
Knowledge of accounting software, billing systems, and office documentation.
Excellent communication and customer handling skills.
Strong organizational, coordination, and multitasking abilities.
Positive attitude with a willingness to learn and grow.
Ability to work independently and as part of a team.
Experience in retail, gifting, ecommerce, hospitality, customer service, or corporate sales will be an advantage.
Immediate joiners preferred.
Why Join Angroos
Opportunity to work with a fast\-growing gifting and corporate gifting company.
Exposure to premium gifting, corporate clients, and large\-scale projects.
Creative and professional work environment.
Career growth opportunities based on performance.
Supportive team and learning\-oriented culture.
Application Instructions
Candidates must submit a complete and updated resume along with a recent passport size photograph.
Email: career@angroos.com
Phone or WhatsApp: 8089757187
Indeed: Apply directly through Indeed messaging.
Only shortlisted candidates will be contacted for interview.
Pay: ₹15,000\.00 \- ₹25,000\.00 per month
Work Location: In person