Admin Manager

• *About Us**

SMEC Technologies is Kerala's leading IT training academy, backed by over 25 years of parent\-company experience in engineering and industrial solutions. With centres in Kochi, Calicut, and Trivandrum, we deliver industry\-focused programs in Full Stack Development, Data Science, AI \& ML, Software Testing, UI/UX Design, Cloud, DevOps, and Digital Marketing \- all with Gen AI integration and placement assistance.

• *Job Summary**

We are hiring an Admin Manager to run the day\-to\-day administration of our Kochi centre. You will own fee collection, exam arrangements, student and office documentation, and the reports management relies on, so that trainers can focus on teaching and students have a smooth experience from admission to certification. If you have handled the admin side of an ed\-tech company or training institute, are confident in Excel, and like keeping things organised and on time, this role is for you.

• *Key Responsibilities**
• *Fee Collection \& Accounts Coordination**

• Manage student fee collection, including instalments, EMI and loan\-based payments, and fee schedules for every batch
• Issue receipts, maintain fee registers, and reconcile daily collections with the accounts team
• Track pending and overdue fees, send reminders, and follow up with students and parents professionally
• Prepare weekly and monthly fee collection, outstanding, and refund reports for management

• *Exam \& Certification Arrangement**

• Plan and schedule internal exams, assessments, mock tests, and certification exams in coordination with trainers
• Arrange exam halls, lab systems, invigilation, question papers, and online exam platforms
• Maintain exam records, mark sheets, and results, and coordinate certificate preparation and distribution

• *Document \& Records Management**

• Maintain complete student files, including admission forms, ID proofs, agreements, fee records, and certificates
• Organise physical and digital filing systems (Google Drive / shared folders) with clear naming and access control
• Manage office documents such as vendor agreements, staff records, attendance, and compliance paperwork
• Ensure data accuracy and confidentiality of student and company records

• *Office Administration \& Reporting**

• Build and maintain MIS reports, trackers, and dashboards in Excel / Google Sheets (admissions, fees, attendance, exams)
• Oversee front office operations, office supplies, facility upkeep, maintenance, and vendor coordination
• Coordinate with the academic, counselling, placement, and accounts teams on batch starts and student issues
• Support events, workshops, seminars, and inspections, and handle administrative escalations from students and parents

• *Requirements**

• Bachelor's degree in any discipline (BBA, B.Com, or similar preferred)
• 2\+ years of experience in administration or operations in an ed\-tech company, training institute, or educational organisation
• Hands\-on experience in student fee collection, follow\-ups, and fee reporting
• Experience arranging exams, assessments, or certification processes
• Strong document and records management skills, both physical and digital
• Advanced Excel / Google Sheets skills, including formulas, VLOOKUP/XLOOKUP, pivot tables, filters, and basic charts
• Proficiency in MS Word, email, and Google Workspace; familiarity with CRM, LMS, or Tally/billing software is an advantage
• Highly organised, detail\-oriented, and dependable with deadlines and cash handling
• Good communication skills in English and Malayalam, with a polite, firm approach to fee follow\-ups
• Ability to manage multiple tasks and coordinate with different teams

• *What We Offer**

• Salary as per industry standards, with performance\-based growth
• A stable, long\-term role in a growing training organisation
• Opportunities to grow into centre manager or operations head roles within the SMEC group, in a friendly, supportive work culture

Work Location: In person