Administrator - Program & Project Management

Others, Karnataka

Job Summary

SAF \- Governance on SLA and KPI

Key Responsibilities

Help SAOs on Governance of KPI • Prepare \& run weekly / monthly reports • Co\-ordinate with Various Partner to collect data around KPI \& perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items. • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Skill Requirements

Help SAOs on Governance of KPI • Prepare \& run weekly / monthly reports • Co\-ordinate with Various Partner to collect data around KPI \& perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items. • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Other Requirements

NA

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