Admissions Counselor

• *Admissions Counsellor (BD Team)****About UniAthena**

https://uniathena.com/about\-us/our\-background is a prominent global Ed\-Tech organization headquartered in Oxford, United Kingdom. We specialize in offering flexible, self\-paced online higher education, academic degree programs, and executive upskilling courses. In collaboration with top accredited international universities and professional bodies (such as OTHM\-UK and CIQ), we deliver highly affordable, stackable, and workplace\-relevant learning certifications to professionals across more than 60 countries. Our core mission is to make premium, job\-ready higher education globally accessible.

• *Role Objective**

The Business Development Team is responsible for acquiring enrollments by engaging with prospective learners from first contact through enrollment. The role focuses on converting intent into action, building a sustainable enrollment funnel, and expanding reach through both inbound and self\-generated leads. **Roles and responsibilities*** Own all inbound inquiries across calls, email, WhatsApp, chat, and web forms, ensuring timely response and consistent follow\-through until enrollment or clear closure.

• Engage prospects in structured discovery conversations to understand their goals, background, readiness to enroll, and decision\-making constraints.
• Lead sales discussions with clarity and purpose, guiding prospects toward informed and timely enrollment decisions.
• Present program offerings transparently and confidently, covering structure, duration, fees, certification value, learning outcomes, and expectations.
• Connect learner needs with relevant program benefits, clearly explaining how the offering aligns with their academic, professional, or career goals.
• Address questions and concerns around pricing, workload, credibility, timelines, and outcomes with honesty, data, and confidence.
• Drive enrollments using clear next steps, timely follow\-ups, and well\-defined closure conversations.
• Build and manage a strong enrollment funnel, ensuring every lead is actively progressed, reviewed, or intentionally closed.
• Maintain discipline within the pipeline by documenting interactions, tracking next actions, and avoiding stagnant or unworked leads.
• Proactively generate leads through LinkedIn outreach, referrals, professional networks, and personal prospecting efforts.
• Follow up consistently and thoughtfully to keep prospects engaged until they enroll, opt out, or move into long\-term re\-engagement cycles.
• Take ownership of assigned enrollment targets, regularly reviewing performance and adjusting outreach strategies to stay on track.
• Maintain accurate and up\-to\-date records in CRM systems, ensuring visibility into lead status, conversations, and outcomes.
• Identify early signs of drop\-off and attempt revival before leads age out of the active funnel.
• Adhere to ethical communication practices when providing information about programs.
• Follow responsible marketing practices by aligning all interactions with data privacy norms, respectful communication standards, and culturally sensitive messaging across regions.
• Work closely with the Admissions, IT, Data, and Academic teams to ensure enrolled learners experience a smooth handover, complete documentation, and a seamless onboarding journey.
• Share insights, concerns, and patterns observed in learner conversations with Marketing and internal teams to continuously improve messaging, targeting, and program positioning.

• *Required Skills \& Qualifications*** Bachelor’s degree in Business Administration, Marketing, Commerce, Communications, or a related discipline.
• Strong verbal and written communication, persuasion, negotiation, and counselling skills.
• Ability to convert inbound inquiries into enrollments through effective sales conversations, objection handling, and consistent follow\-ups.
• Experience or aptitude in lead generation, prospecting, pipeline management, and achieving sales targets.
• Proficiency in CRM systems, spreadsheets, and digital communication tools; ability to maintain accurate lead records and track conversions.
• Strong interpersonal skills, analytical thinking, self\-motivation, and the ability to engage professionally with international prospects in a target\-driven environment.

• *What We Offer (Benefits \& Perks):*** High Performance Variables: Competitive, uncapped incentive structures aligned with enrollment metrics.
• Fast\-Track Career Advancement: Verified history of rapid promotions and appraisals (rated heavily for career growth and skill development by current employees).
• Aptitude \& Technical Training: Structured onboarding covering international education standards, global consumer consulting, and modern CRM systems.
• Flexible \& Modern Culture: Highly collaborative workspace emphasizing a strong work\-life balance (rated 4\.1/5 by team members) and zero micromanagement.
• Global Networking: Exposure to communicating with international learners and educational professionals across diverse regional domains.