AFM Tech

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Purpose

Owns day\-to\-day governance of all shift engineers and technical team and runs technical operations across the site, closing the gap between shift\-level execution and Account Lead's strategic/client\-facing responsibilities. Accountable for uptime, compliance, and audit\-readiness across MEP, fire, and BMS systems.

Key Responsibilities

Shift Governance

Oversee all shift engineers across all shifts; enforce SOP/EOP/SCP discipline and handover log accuracy

Run daily cross\-shift reviews; track open issues, pending RCAs, and PM status

Manage rostering, leave backup planning, and staffing escalations

Own training matrix and OEM certification tracking for shift teams

First point of technical escalation for S1/S2 incidents, ahead of Account Lead/Operations Head

Maintenance \& Technical Operations

Own execution of the 52\-week PM calendar across electrical, mechanical, fire, and BMS systems

Coordinate predictive maintenance (thermography, PQA, relay coordination, CFD analysis) with specialist vendors; track findings to closure

Enforce change management discipline — unique RFC ID, approval matrix, no activity overlap

Drive problem management — RCA closure and KEDB upkeep for recurring issues

Validate CMMS entries (work orders, asset updates) raised by shift teams

Review HIRA/method statements before approving high\-risk work

Vendor \& Asset Management

Track OEM/vendor SLA performance; lead quarterly spares warehouse audits

Chair vendor review meetings; drive corrective action plans for underperformance

Monitor spares/consumables inventory with Store In\-charge; escalate stock below threshold

Maintain asset register accuracy in CMMS; support CAPEX/replacement planning inputs

Compliance \& Safety

Ensure all maintenance is executed under CFM supervision per OEM process

Conduct EHS/safety walkthroughs; close non\-conformances on schedule

Support ISO and statutory audit readiness across site

Enforce permit\-to\-work and safety briefing protocols before high\-risk activity

Reporting \& Account Support

Consolidate shift\-level daily/weekly/monthly reports into one operations summary for Account Lead

Support inputs for monthly ops reviews and QBRs

Act as shift in\-charge with full technical decision authority in Account Lead's absence

Take on additional tasks delegated by Account Lead or client technical stakeholders

Requirements

Graduate Engineer (Electrical/Mechanical) with 3\-4 years' experience, or Diploma Engineer with 6–8 years' experience, or ITI candidate with 10\+ years' experience and demonstrated shift\-lead/supervisory exposure in a Tier III/IV critical facility

Strong knowledge of HVAC, electrical distribution, BMS/EPMS, fire systems, chiller/CRAC operations

Proven experience managing multi\-disciplinary shift teams and vendor/OEM performance

CMMS and MS Office proficiency

Strong analytical and problem\-solving ability under operational pressure

Working knowledge of ISO frameworks (QMS, ISMS, BCMS, EnMS, OHSE) and statutory compliance

Strong communication skills across Account Lead, client stakeholders, and vendors

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well\-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.