- *Job Title: Operations Manager – Agile Delivery \& Technical Operations**
- *Location:** Nagpur
- *Experience:** 1\.5 – 2 Years
- *Qualification:** Any Graduate (Technical, Engineering, IT or Management background preferred)
We are a growing technology\-driven organization focused on delivering high\-quality digital solutions through efficient operations, strong cross\-functional collaboration, and Agile\-driven processes. Our teams work across multiple locations, solving real business challenges through innovation, operational excellence, and continuous improvement.
We are looking for a proactive and detail\-oriented Operations Manager – Agile Delivery \& Technical Operations who can drive operational efficiency, coordinate Agile project delivery, and support high\-performing teams in a fast\-paced environment.
- *Operational Leadership**
- Oversee day\-to\-day operational activities to ensure smooth workflow and process efficiency.
- Monitor project progress, operational KPIs, resource utilization, and team performance.
- Identify process bottlenecks and implement operational improvements.
- Ensure adherence to organizational policies, quality standards, and delivery timelines.
- Track and report operational metrics to management.
- *Agile Delivery \& Project Coordination**
- Act as a Scrum Master for development and cross\-functional teams.
- Facilitate Agile ceremonies including Daily Stand\-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
- Coordinate effectively between Development, QA, Support, Product, and Management teams.
- Monitor sprint progress, identify risks, remove impediments, and ensure timely delivery.
- Promote Agile best practices and foster a culture of continuous improvement.
- Support release planning, sprint forecasting, and delivery tracking.
- *Team \& Stakeholder Management**
- Lead team meetings and ensure alignment with project objectives.
- Assign, monitor, and follow up on tasks and deliverables.
- Support onboarding, training, and performance optimization of team members.
- Facilitate communication between internal teams, management, and clients.
- Resolve conflicts, manage dependencies, and maintain team productivity.
- *Technical \& Process Support**
- Create and maintain SOPs, operational workflows, sprint reports, and project documentation.
- Prepare dashboards, performance reports, and status updates for stakeholders.
- Utilize project management and collaboration tools such as Jira, Trello, Asana, ClickUp, or similar platforms.
- Support implementation of process improvements, automation initiatives, and operational frameworks.
- Assist teams in maintaining compliance with SDLC and project governance standards.
- *Required Skills \& Competencies**
- *Agile \& Project Management Skills**
- Strong understanding of Agile, Scrum, and Kanban methodologies.
- Experience facilitating Agile ceremonies and managing sprint delivery.
- Knowledge of project planning, estimation, risk management, and stakeholder communication.
- Familiarity with Software Development Life Cycle (SDLC).
- Ability to track project health, sprint metrics, and delivery performance.
- Hands\-on experience with Jira, Trello, Asana, ClickUp, or similar project management tools.
- Experience preparing dashboards, reports, and operational documentation.
- Understanding of software development workflows and release management processes.
- Knowledge of workflow automation tools is an added advantage.
- *Operational \& Leadership Skills**
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Analytical mindset with strong problem\-solving capabilities.
- Ability to manage multiple priorities in a dynamic environment.
- Team leadership, mentoring, and conflict\-resolution skills.
- Strong stakeholder management and collaboration abilities.
- *Preferred Qualifications**
- Experience working in Agile software development environments.
- Exposure to Scrum Master, Agile Delivery, Project Coordination, or Operations Management roles.
- Scrum certification (CSM, PSM, or equivalent) is an added advantage.
- Knowledge of KPI tracking, process optimization, and operational reporting.
Join a collaborative, fast\-paced work culture where innovation, agility, and continuous learning are encouraged. You will work alongside teams across multiple locations, contributing to impactful products, seamless operations, and successful project deliveries.
- *Send your updated resume to:** hr@figmentglobal.com and contact us at **9604663381\.**
Pay: ₹25,000\.00 \- ₹30,000\.00 per month
Benefits
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person