AI Engineer

• *About the role**

As an **AI Engineer**, you will be responsible for building and optimizing AI\-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross\-functional teams to deliver intelligent experiences at scale.

This is a high\-impact role that combines engineering, research, and deployment skills to solve real\-world problems using artificial intelligence.

• *What you need for this role**

• **Education:** Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.
• **Experience:** 3\+ years of experience working in AI/ML or related software engineering roles.
• **Technical Skills:**
• Strong proficiency in Python and libraries such as scikit\-learn, PyTorch, TensorFlow, Transformers (Hugging Face).
• Hands\-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations.
• Experience working with NLP tasks (intent classification, text generation, embeddings, summarization).
• Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB.
• Understanding of Prompt Engineering, RAG (Retrieval\-Augmented Generation), and embedding generation.
• Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP.
• Experience with version control systems (GitLab/GitHub) and working in Agile teams.
• **Soft Skills:**
• Strong analytical thinking and problem\-solving capabilities.
• Passion for research, innovation, and applying AI to real\-world use\-cases.
• Excellent communication skills and the ability to collaborate across departments.
• Attention to detail with a focus on model accuracy, explainability, and performance.

• *What you will be doing**

• Design, build, and optimize AI\-powered chatbot features and virtual agents using state\-of\-the\-art models.
• Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform.
• Build, evaluate, and fine\-tune language models and NLP components tailored to user use\-cases.
• Implement context\-aware chat solutions using embeddings, vector stores, and retrieval mechanisms.
• Create internal tools for prompt testing, versioning, and debugging AI responses.
• Monitor model performance metrics such as latency, hallucination rate, and user satisfaction.
• Explore research papers, open\-source innovations, and contribute to rapid experimentation.
• Write clean, modular, and testable code along with clear documentation for future scalability.
• Any other development related tasks as required for BotPenguin.
• Guiding, reviewing the code written by junior members in the team.

• *Top reasons to work with us**

• Be part of a cutting\-edge **AI startup** driving innovation in chatbot automation.
• Work with a passionate and talented team that values knowledge\-sharing and problem\-solving.
• Growth\-oriented environment with ample learning opportunities.
• Exposure to top\-tier global clients and projects with real\-world impact.
• Flexible work hours and an emphasis on work\-life balance.
• A culture that fosters creativity, ownership, and collaboration.

Job Type: Full\-time

Pay: ₹1,000,000\.00 \- ₹1,400,000\.00 per year

Benefits

• Provident Fund

Ability to commute/relocate

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience

• AI/ML: 3 years (Required)

Work Location: In person