- *Project Role :** Application Support Engineer
- *Project Role Description :** Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- *Must have skills :** Oracle Cloud Financials Project Costing, Oracle EBS Project Management
- *Good to have skills :** NA
Minimum **7\.5** year(s) of experience is required
- *Educational Qualification :** 15 years full time education
Must Have \- Done Project Module Implementation, Lead Oracle EBS R12 data conversion by collaborating with EBS, ETL, and legacy teams. Design, execute, and validate data migration strategies, supporting CRP, SIT, UAT, and go\-live phases. Deliver key artifacts like data mapping, reconciliation reports, and cutover plans across Project\-related modules.
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system challenges and delivering timely solutions to maintain smooth operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical applications that support business functions.
Roles \& Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system performance and reliability through innovative problem\-solving.
- Mentor junior team members to enhance their technical skills and understanding of business processes.
- Coordinate cross\-functional communication to ensure alignment on project goals and issue resolution.
- Drive continuous improvement initiatives to optimize support processes and reduce downtime.
Professional \& Technical Skills
- Must To Have Skills: Proficiency in Oracle EBS Project Management.
- Strong knowledge of enterprise resource planning systems and their integration within business environments.
- Experience in troubleshooting complex software issues and performing root cause analysis.
- Ability to manage multiple priorities and work effectively under pressure in a fast\-paced setting.
- Excellent communication skills to facilitate collaboration between technical teams and business stakeholders.
- Familiarity with change management and incident management processes in software support.
Additional Information
- The candidate should have minimum 7\.5 years of experience in Oracle EBS Project Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education