Assistant Front Office Manager

Job Profile:\- Assistant Front Office Manager

Experience :\- 8\-10 Year

Qualification :\- Graduation in Hotel Management.

Salary :\- 30K to 35 K CTC

• *JOB DESCRIPTION:**

An **Assistant Front Office Manager (AFOM)** in a hotel supports the Front Office Manager in running daily reception, guest relations, and bell/switchboard operations while managing staff and maintaining brand standards.

• **Guest Services \& Operations:** Oversee smooth check\-ins, check\-outs, room assignments, and VIP/group arrivals. Handle escalated guest complaints and perform service recovery.
• **Team Management:** Supervise front office staff, conduct shift briefings, schedule shifts, and assist with training and performance evaluations.
• **Interdepartmental Coordination:** Work closely with Housekeeping, Maintenance, Reservations, and Sales to track room status and special requests.
• **Administrative \& Financial Tasks:** Monitor cash handling, billing, audits, and debtor management. Assist in preparing occupancy and revenue reports.
• **Leadership Coverage:** Step in to lead the department in the absence of the Front Office Manager.

Job Types: Permanent, Full\-time

Pay: ₹30,000\.00 \- ₹35,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance

Work Location: In person