Assistant Manager – KS Practitioner Engagement

• *Specialist Assistant Manager, Communications**

CoRe Knowledge Services part of Deloitte’s global shared services organization serves Deloitte’s member firms worldwide. It enables our professionals to leverage the full breadth of Deloitte’s global capabilities in service to our clients. KS professionals connect people to knowledge, focusing on essential knowledge management activities such as: managing intellectual property, curating project experiences, capturing and connecting expertise, sustaining networks within and across teams, and enabling the leverage of third\-party content.

Practitioner Engagement team drives awareness of the knowledge platform and services to cultivate knowledge sharing culture within the organization that empowers professionals to make use of Deloitte’s collective experience in serving their clients.

We are looking for a passionate, strategic, results\-oriented individual who will work towards developing and executing internal marketing and communications campaigns in support of the CoRe KS global practitioner engagement strategy. The role requires strong oral and written communication skills, program and project management skills, and marketing expertise.

• *Work you'll do**

As a Specialist Assistant Manager, Communications on the Practitioner Engagement team, you will be responsible for:

• Leading and coaching Analyst(s) and Senior Analyst(s), including performance management, feedback, and quality oversight
• Managing the lifecycle of internal marketing and communications initiatives in coordination with onshore leadership and stakeholders
• Developing, writing, and publishing communications across channels such as newsletters, email campaigns, intranet pages, presentations, event materials, and other engagement assets
• Analyzing campaign, adoption, and feedback data to prepare executive summaries, reports, KPI insights, and recommendations
• Partnering with Member Firm Knowledge Managers and Strategic Relationship Managers to execute and track programs that embed knowledge offerings into business and geography processes
• Maintaining playbooks, process documentation, quality assurance methods, and periodic content audits to support consistent delivery

• *The team**

CoRe Knowledge Services part of Deloitte’s global shared services organization serves Deloitte’s member firms worldwide. It enables our professionals to leverage the full breadth of Deloitte’s global capabilities in service to our clients. KS professionals connect people to knowledge, focusing on essential knowledge management activities such as: managing intellectual property, curating project experiences, capturing and connecting expertise, sustaining networks within and across teams, and enabling the leverage of third\-party content.

Practitioner Engagement team drives awareness of the knowledge platform and services to cultivate knowledge sharing culture within the organization that empowers professionals to make use of Deloitte’s collective experience in serving their clients.

• *Location:** Hyderabad/Bengaluru

• *Shift Timings:** 11 AM to 8 PM

• *Qualifications**

Required

• Bachelor’s degree in Communications, Marketing, Business Administration, Journalism, English, or Knowledge Management
• 6\-8 years of experience in communications, marketing, practitioner engagement, or knowledge management
• Experience developing and executing internal marketing and communications campaigns
• Experience writing content for multiple formats, including newsletters, email communications, presentations, case studies, and event materials
• Experience analyzing quantitative and qualitative metrics to assess campaign performance and prepare reports or recommendations
• Experience managing projects and working with cross\-functional stakeholders
• Experience leading, coaching, or reviewing the work of analysts or senior analysts

Preferred

• Master’s degree in Communications, Marketing, Business Administration, Journalism, English, or Knowledge Management
• Certification in project management, change management, communications, analytics, or digital marketing
• Experience with SharePoint or other knowledge management platforms
• Experience with data visualization tools such as Tableau

• *Our purpose**

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

• *Our people and culture**

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

• *Professional development**

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state\-of\-the\-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

• *Benefits to help you thrive**

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

• *Recruiting tips**

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 355209