Assistant Manager – Loan Processing & Collections

The Assistant Manager – Loan Approval \& Collections is responsible for evaluating loan applications, ensuring compliance with company credit policies, minimizing credit risk, monitoring loan portfolios, and managing collections to maintain healthy asset quality. The role involves coordinating with sales, operations, field executives, and customers to ensure timely loan processing and recovery.

• *Key Responsibilities**

• *Collection \& Recovery**

• Monitor EMI collections and overdue accounts.
• Follow up with customers for timely repayments.
• Prepare collection strategies to reduce delinquency.
• Coordinate with collection executives and field staff for recovery.
• Handle customer disputes related to repayment.
• Negotiate repayment plans with delinquent customers where appropriate.
• Initiate legal recovery procedures in coordination with the legal department when necessary.
• Ensure compliance with fair collection practices and regulatory guidelines.

• *Loan Approval**

• Review and verify loan applications submitted by the sales team.
• Assess customer eligibility based on income, repayment capacity, credit history, and company policy.
• Conduct credit appraisal and recommend approval or rejection.
• Verify KYC documents, residence proof, employment/business details, and other supporting documents.
• Coordinate field investigations and tele\-verification wherever required.
• Ensure compliance with RBI guidelines and internal credit policies.
• Identify and prevent fraudulent loan applications.
• Maintain accurate credit approval records.

Pay: ₹25,000\.00 \- ₹35,000\.00 per month

Benefits

• Cell phone reimbursement

Work Location: In person