ASSISTANT MANAGER -Operations Quality Assurance

Position: Assistant Manager – Operations Quality Assurance

Company: Endress\+Hauser Flowtec India Pvt. Ltd.

Location: Chhatrapati Sambhajinagar (Waluj MIDC)

Department: Operations – Quality Assurance

Reporting To: Manager – Quality Assurance

• *Role Purpose**

To ensure consistent product quality, process compliance, and operational excellence across manufacturing operations by implementing and sustaining robust Quality Assurance systems aligned with global standards, TPM practices, and ISO certifications.

• *Key Responsibilities**

• Implement and maintain Quality Management System (QMS) across Operations.
• Ensure compliance with SOPs, inspection plans, and quality standards.
• Drive process improvements using SPC, FMEA, Six Sigma and Lean tools.
• Support and drive TPM Quality Maintenance (QM) pillar activities to achieve zero defects and zero breakdown impact on quality.
• Manage non\-conformances, CAPA, and customer complaints.
• Conduct internal and external audits ensuring ISO compliance.
• Ensure supplier quality and incoming inspection controls.
• Collaborate with Production, Engineering, Global Production Centers, and Supply Chain teams.
• Analyze quality KPIs and present reports to management.
• Lead QA team and conduct training programs.

• *Key Skills \& Competencies**

• Strong knowledge of ISO 9001 and quality systems.
• Understanding of TPM concepts with focus on Quality Maintenance (QM) pillar.
• Expertise in SPC, FMEA, MSA, 8D, CAPA.
• Ability to drive zero defect culture using Kaizen and continuous improvement.
• Strong analytical and problem\-solving skills.
• Leadership and team management capability.
• Good communication and reporting skills.

• *Qualifications \& Experience**

• B.E./B.Tech. in Mechanical / Instrumentation / Production Engineering.
• 14\-18 years of experience in manufacturing quality assurance.
• Hands\-on exposure to TPM implementation (QM pillar preferred).
• ISO 9001:2015 Lead Auditor (Must) / Six Sigma certification preferred.

• *Key Performance Indicators (KPIs)**

• Reduction in defects and rejection rates.
• CAPA closure effectiveness.
• Audit compliance scores.
• Customer complaint reduction.
• Improvement in First Pass Yield (FPY).
• Progress in TPM QM pillar metrics (defect reduction, process capability).