Assistant Manager US Credit Control

EXL ServiceUP, IN2d ago

Full-timevia indeed

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Job Description

Job Description: Working knowledge of cash allocation or debt management or both
Ability to perform tasks per Standard Process DTPs. and ensure meet process SLA’s.
Have basic accounting knowledge or knowledge of accounts receivable as a process.
Good Communication Skills (Verbal and Written) and analytical skill
Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)

Responsibilities: AR accountabilities –cash allocation, query management, research on unallocated and bank reconciliations, preparation and issuance of Statement of Accounts etc.
Accurately applying incoming payments to specific invoices within 24 – 48 hours of receipt.
Investigating unidentified payments and ensuring unallocated cash is kept at minimum.
Responsible for Broker Relationship Management along with dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission, or debt.
Should be able to work on strict deadlines to manage client expectations.
Work with Manager to manage escalation, prepare RCA and its documentation.