Associate, Collection Specialist, Risk Management Group

• *Job Purpose**

We’re looking for a Senior Analyst with strong exposure to **Credit Card Collections operations** , **NPA processes** , **UAT defect validation** , and **reconciliation/reporting**

• *Key Accountabilities** and Requirements

• Lead UAT execution and provide sign\-offs for defects and enhancements across collection status, allocation and payment files, BE events, payment appropriations, and delinquency block codes in credit cards
• Conduct GL reconciliations for write\-off and NPA accounts; investigate, resolve, and close reconciliation breaks.
• Perform independent checks and validations for NPA automation; validate NPA data for accurate reporting in credit cards.

• *Job Duties \& responsibilities**

• Own checks/validation for **NPA automation** \& confirm NPA data for reporting
• Prepare \& share **write\-off/recovery** details; support **NPA audits**
• Lead **UAT testing \& sign\-offs** for defects/enhancements: collection status/allocation/payment files, BE events, payment appropriations, delinquency **block codes**
• Perform **GL recon** for write\-off/NPA accounts; investigate \& close breaks
• Prepare/share operational files: SOC money collection, Pre\-X risk banding, pre\-due base, **pre\-due \& OVL allocations** , daily status files
• Handle stakeholder queries on collection/account status \& coordinate closure with Tech/Reporting/Collections

• *Required Experience**

• 5\-10 years’ experience in Banking \& Finance.
• Basic background of accounting entries

• *Education / Preferred Qualifications**

Graduate/Post Graduate in any field having banking and finance experience

• *Core Competencies**

• The ability to clearly convey information, both verbally and in writing, to various audiences
• The capacity to identify issues, analyze them, and develop effective solutions
• The ability to collaborate effectively with others, contribute to group efforts, and foster a positive work environment
• Credit Cards Collections/NPA domain \+ UAT/testing mindset \+ strong Excel/data validation \+ stakeholder coordination.

• *Technical Competencies**

MS Excel, Word, Power point

• *Work Relationship**

• Team\-player with good inter\-personal, communication \& writing skills.
• Should be well versed with Excel, power point .
• Seek to understand stakeholder’s point of view and find win\-win solution.

Motivated and self\-driven.

• *Location:**

Regional Office Mumbai

• *Job:**

Operations

• *Schedule:**

Regular

• *Employee Status:**

Full time