IDFC FIRST Bank is hiring for a full-time Associate Customer Service Manager position in Amalner, Maharashtra, India. This role is designated under Customer Success Management, focusing on managing and enhancing customer relationships to ensure positive outcomes with the bank's services. The position involves engaging with customers to understand their needs, resolve issues efficiently, and coordinate with internal teams to deliver tailored solutions. As an Associate Manager, you will support senior managers in executing customer success strategies, monitoring customer satisfaction metrics, and fostering long-term loyalty. While specific duties are not elaborated, the title implies responsibilities in customer service oversight, account support, and contributing to retention goals within the banking sector. This is a key role for maintaining high service standards and driving client-centric growth.
Associate Manager-Acquisition (Current Account)
IDFC FIRST Bank · Ahmedabad, Gujarat, India