Founded in 2021, Sugarfit, is a collective of passionate pioneers, united by a singular
vision: to tackle diabetes through evidence\-based approaches and personalized
metabolic care.
Think of us as architects of holistic wellness. Our Personalised evidence\-based path
to Type 2 and Pre\-Diabetes Reversal \& management focuses on sustainably getting
your blood sugar levels under normal range (HbA1c below 6\.5%) and helping you
maintain that for the long term by gradually reducing and eventually eliminating
reliance on active medications. Fueled by $11 million in Series A funding from
renowned investors like Cure.fit, Tanglin Venture Partners, Endiya Partners, and
MassMutual Ventures, we're on a mission to transform how people manage their
health.
In other words, we do not settle for management; we engineer reversal.
It is a bold ambition, demanding a bold approach. And that's where you come in.
Preferred Age Group: Candidates up to 32 years, in line with the creative and dynamic nature of this role.
● Make 100\+ outbound/inbound calls per day to assist and guide new users through the onboarding journey.
● Ensure timely completion of assigned tasks and achieve daily performance targets.
● Provide accurate information and personalized assistance to new customers.
● Understand user pain points and collaborate with internal teams to enhance the onboarding experience.
● Maintain detailed records of interactions using CRM tools.
● Handle queries with professionalism, empathy, and urgency.
● Contribute to continuous improvement by sharing user insights and feedback.
● Proven experience in a customer\-facing or telecalling role (inbound/outbound).
● Strong communication and interpersonal skills with a customer\-first mindset.
● Ready to work in split shifts and adapt to changing business needs.
● Target\-oriented and comfortable working in a high\-energy, performance\-driven environment.
● Familiarity with CRM or ticketing systems (experience with Kapture is a plus).
● A self\-starter who is ready to hustle and deliver results consistently.
● Opportunity to be part of a high\-impact team shaping the first experience for our customers.
● Growth\-oriented environment with learning and career advancement opportunities.
● Collaborative and supportive work culture that values initiative and ownership
Job Types: Full\-time, Permanent
Pay: ₹20,000\.00 \- ₹35,000\.00 per month
Work Location: In person
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