Associate Director - Data & BI

• *About Sagility**
• -----------------

Sagility combines industry\-leading technology and transformation\-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Engagement and Solutions Lead \- Data \& BI is the strategic owner of the data and business intelligence solutions and stakeholder engagement charter, responsible for building and scaling the analytics, reporting, and data infrastructure that powers business decision\-making. The role servesa as the senior\-most bridge between business leadership and the Data \& BI function, translating business priorities, operational challenges, and transformation goals into a coherent data strategy, robust BI architecture, and a high\-performing analytics organization.

The role partners closely with Operations, WFM, Finance, HR, Learning, Engagement \& Solutions, Direct to Ops, and Learning Technology teams across geographies to drive measurable, data\-led business outcomes, and leads a team of data and BI managers, analysts, and engineers

• *Job title:**

Associate Director \- Data \& BI

• *Job Description:**

• *Key Responsibilities**

• *1\. Data \& BI Strategy and Leadership**

? Own the end\-to\-end data and BI solution strategy, aligning it to enterprise and business unit priorities.

? Define the target\-state data architecture, reporting ecosystem, and analytics roadmap.

? Build, mentor, and lead a high\-performing team of BI managers, data analysts, and data engineers.

? Establish data governance standards, data quality frameworks, and metric definitions as a single source of truth across functions.

? Champion a data\-driven culture, embedding analytics and insight generation into business decision\-making.

• *2\. Business Partnership \& Demand Management**

? Serve as the primary senior interface between business stakeholders, including Operations, WFM, Finance, HR, and Learning, and the Data \& BI function.

? Understand business priorities, operational challenges, and transformation opportunities, and translate these into data and BI solutions.

? Lead discovery workshops and requirement\-gathering sessions with senior business and functional leaders.

? Build trusted relationships with business and functional leaders and act as a data thought partner and advisor.

? Own demand intake, qualification, prioritization, and governance for the Data \& BI portfolio.

• *3\. Solutioning, Analytics \& BI Solution Delivery**

? Lead problem definition, business analysis, and end\-to\-end BI and analytics solution design.

? Partner with Azure architects and technology teams to translate business needs into scalable Azure solutions.

? Assess Azure\-based options considering business value, security, scalability, integration, and cost.

? Identify opportunities for cloud modernization, automation, analytics, and AI.

? Translate business needs into data requirements, reporting and dashboard specifications, and analytics solution objectives.

? Oversee development of dashboards, self\-service reporting, predictive and diagnostic analytics, and automated insight delivery using Power BI and other reporting platforms.

? Partner with Engagement \& Solutions, Direct to Ops, and Learning Technology teams to embed Data \& BI capabilities into fit\-for\-purpose business solutions.

? Evaluate and drive adoption of AI\- and analytics\-enabled solutions, automation, and workflow tools to enhance decision speed and accuracy.

? Ensure all Data \& BI solutions align with business strategy, governance standards, and expected outcomes.

• *4\. Portfolio \& Governance**

? Own portfolio planning, prioritization, and roadmap development for Data \& BI initiatives.

? Define objectives, scope, success criteria, and expected business outcomes for Data \& BI initiatives.

? Monitor initiative progress, data platform health, and adherence to governance and compliance standards.

? Prepare and present data strategy updates, portfolio status, and key decision points to senior leadership and executive stakeholders.

• *5\. Stakeholder Management**

? Manage senior and executive stakeholder expectations and communication on data strategy and analytics outcomes.

? Facilitate alignment across business functions, geographies, and BOLT teams on data priorities.

? Resolve ambiguity, competing priorities, and scope\-related challenges across the Data \& BI portfolio.

? Act as a trusted advisor to business leaders on data strategy, insight generation, and analytics maturity.

• *Key Deliverables**

? Data \& BI strategy and roadmap aligned with the Head of Data \& BI and stakeholders

? Business Requirements Documents (BRDs) for data and analytics initiatives

? Functional requirements, data models, and reporting specifications

? Dashboards, scorecards, and self\-service analytics solutions

? Solution assessments and recommendation papers

? Business cases and benefit realization plans for data initiatives

? Portfolio prioritization recommendations

? Data governance framework and metric standardization documentation

? Demand pipeline and initiative roadmap

? Stakeholder communication and governance artifacts

? Team capability\-building and performance management plans

• *Key Skills \& Competencies**

• *Functional**

? Data \& BI strategy and roadmap ownership

? Business analysis and requirements management

? Solution consulting

? Stakeholder management

? Business process improvement

? Prioritization and roadmap planning

? Change management

? Agile and Waterfall methodologies

? Data governance and metric standardization

? Team building and people leadership

• *Technical**

? Data Analytics and Business Intelligence at an advanced or expert level

? Power BI and enterprise reporting platforms, with hands\-on and architectural fluency

? Data modeling, data warehousing, and data pipeline concepts

? Automation and workflow solutions

? AI\- and analytics\-enabled solutions, including predictive analytics and GenAI\-driven insights

• *Azure Technical Awareness**

? Working knowledge of Microsoft Azure, Azure Data Factory, Microsoft Fabric, Synapse, Azure SQL, Databricks, and Power BI

? Awareness of Azure Logic Apps, Functions, API Management, Power Automate, and Azure OpenAI and AI services

? Understanding of cloud security, governance, data protection, and FinOps concepts

• *Leadership**

? Strategic thinking

? Executive presence and influence

? Team leadership and people development

? Problem solving

? Decision making

? Communication and presentation

• *Qualifications \& Experience**

? 12\+ years of experience in Data \& BI, Analytics, Business Intelligence, Data Strategy, or Data Engineering leadership roles, with demonstrated progression into senior leadership.

? Proven experience building and leading Data \& BI teams and managing enterprise\-scale reporting and analytics platforms.

? Experience with technology, analytics, automation, or digital transformation initiatives.

? Experience delivering Azure or cloud, data, analytics, automation, or AI transformation initiatives.

? Ability to work effectively with Azure architects, developers, data engineers, and BI teams.

? Exposure to Operations, WFM, Finance, HR, or Shared Services functions, ideally in a BPO, shared\-services, or large operations\-led environment.

? Strong stakeholder management, facilitation, and influencing skills at senior and executive levels.

? Experience leading requirements workshops, solution design discussions, and data governance forums.

? Experience managing multiple Data \& BI initiatives, competing priorities, and cross\-functional teams.

? MBA, PGDM, or an equivalent postgraduate qualification preferred. A degree or certification in Data Science, Analytics, or a related field is an added advantage.

• *Location:**

BangaloreIndia