Associate Director - HR Business Partner (Global IT Services)

• *Role Purpose**

Serve as the **strategic HR partner to business leaders** driving talent, culture, organizational effectiveness, workforce planning, employee engagement and people\-related business outcomes for a designated business unit.

• *Key Responsibilities**

### **Strategic Business Partnering**

• Partner with Business Unit Heads and leadership teams to **align people strategy with business objectives**.
• Provide insights on workforce trends, organizational design, productivity and talent risks.
• Support growth, transformation, restructuring and change management initiatives.

### **Talent Management**

• Drive **performance management, talent reviews, succession planning and leadership development**.
• Identify critical talent and implement retention strategies.

### **Workforce Planning \& Hiring**

• Collaborate with hiring managers and talent acquisition teams on workforce plans.
• Monitor headcount, pyramid health, hiring demand and skill readiness.
• Drive internal mobility and resource optimization.

### **Employee Relations \& Engagement**

• Act as the primary escalation point for employee concerns and workplace matters.
• Drive employee engagement initiatives and action planning.

### **Performance \& Rewards**

• Drive annual performance and compensation cycles.
• Guide leaders on performance differentiation and rewards decisions.

### **HR Governance \& Compliance**

• Ensure adherence to organizational policies, processes and labor regulations.
• Manage sensitive employee matters with confidentiality and professionalism.

### **Leadership Advisory**

• Coach managers on people management practices.
• Support leaders in managing team effectiveness, capability building and organizational health.
• Provide data\-driven recommendations for business and talent decisions.

### **Analytics \& Reporting**

• Monitor key HR metrics including **attrition, engagement, diversity, productivity and talent movement**.
• Generate meaningful insights for leadership reviews.

• *Qualifications**

• **MBA/PGDM in HR** or related discipline.
• **15\+ years of HRBP/People Partnering experience**.
• Experience partnering with senior leaders in a large matrix organization.
• Strong understanding of talent management, employee relations, workforce planning and change management.

• *Key Competencies**

• Strategic Thinking
• Business Acumen
• Stakeholder Management
• Executive Communication
• Change Management
• Employee Relations
• Data\-Driven Decision Making
• Influencing \& Negotiation
• Talent Development
• Problem Solving
• Multitasking \& Agility
• Team Management \& Grooming

• *Success Metrics**

• Attrition and retention outcomes
• Leadership effectiveness scores
• Employee engagement results
• Talent readiness and succession strength
• Delivery of workforce plans
• Timely completion of people processes and governance requirements
• Outcome and time to market