Associate Manager Business Process TransactionsInsurance BPS

• *Job Description:**

• *Essential Job Functions:** • Assist in managing business process improvement projects to enhance customer and client experience. • Support the identification of process optimization opportunities. • Execute process enhancements under the guidance of senior team members. • Assist with project communication and reporting. • Collaborate with cross\-functional teams to ensure project success. • Act as a liaison between team members and stakeholders. • Assist in resource allocation and project planning. • Learn and apply process optimization methodologies effectively.

• *Basic Qualifications:** • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 6\+ years of relevant work experience in industry, with a minimum of 2\+ years in a similar role • Proven experience in business process services • Experience in business process analysis and recommendations • Proficiencies in process analysis and data\-driven decision\-making • A continuous learner who stays abreast with industry knowledge and technology **Other Qualifications:** • Advanced degree in a relevant field a plus • Relevant certifications (e.g., BPMN, Certified ScrumMaster) a plus

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