Associate Process Manager

• *Key Responsibilities**

• *Performance Monitoring \& Troubleshooting**

• Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly.
• Identify issues across submissions, approvals, and workflow stages.
• Fix functional issues inside Workfront and support stability of existing flows.

• *Workflow Optimization \& Evolution (Fusion)**

• Enhance and evolve campaign workflows using Workfront Fusion.
• Translate business requests from campaign managers into workflow logic changes.
• Develop small\-to\-medium Fusion workflows to improve automation.
• Ensure all enhancements are compliant with governance and best practices.

• *End\-User Support \& Enablement**

• Act as the primary SME for workflow\-related questions from campaign managers and internal teams.
• Provide clarifications, training, and documentation to support adoption.
• Assist in onboarding teams to new or updated workflows.

• *Required Skills \& Qualifications**

• 4–8 years of experience with **Adobe Workfront** (workflow creation, forms, approvals).
• Hands\-on experience with **Workfront Fusion** for workflow enhancement or automation tasks.
• Strong troubleshooting skills across Workfront processes.
• Ability to translate business processes into Workfront workflows.
• Strong communication skills and stakeholder engagement experience.
• Experience in campaign operations, marketing workflows, or MarTech is a plus.

• *Good to Have**

• Workfront or Fusion certifications
• Experience integrating Workfront with AEM, CRM, or other marketing systems

Understanding of governance, naming conventions, or workflow best practices

• *Key Must\-Haves**

• Strong hands\-on experience with **Adobe Workfront** (forms, approvals, workflow configuration)
• Ability to **monitor and troubleshoot** campaign automation flows
• Working knowledge of **Workfront Fusion** to enhance and evolve existing workflows (not a heavy integration role)
• Good communication skills to support end users and clarify workflow behavior

• *Nice\-to\-Have**

• Campaign operations or MarTech workflow experience
• Workfront certifications
• Experience in enterprise workflow environments

This is a **hybrid functional \+ light Fusion development role** , not a Workfront admin or full\-stack developer position.

Kindly start sharing profiles aligned to the above requirements at the earliest.