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Associate Project Manager- Scrum master-5B at Birlasoft — Noida | Apply 2026 | 3ranga

Home JobsAssociate Project Manager- Scrum master-5B

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Associate Project Manager- Scrum master-5B

BirlasoftUP, IN2d ago

Full-timevia indeed

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Job Description

Country/Region: IN

Requisition ID: 36593

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Location: INDIA \- NOIDA\- BIRLASOFT OFFICE

*Title:** **Associate Project Manager\- Scrum master\-5B**

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Description

*Area(s) of responsibility**
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*Program manager\-Scrum master**

*Required Skills \& Experience**
**7–9 years of experience** in AMS / Managed Services Delivery
Proven experience in **leading AMS engagements (support \+ enhancements)**
Strong understanding of **ITIL processes (Incident, Problem, Change Management)**
Experience with **SLA/KPI management and governance frameworks**
Hands\-on experience in **ticket management tools (ServiceNow, Jira, Remedy)**
Experience working as **Scrum Master / Project Manager in Agile environments**
Strong analytical skills for **KPI tracking and service optimization**

*Preferred Skills**
Certification in **Scrum (CSM/PSM) or PMP/Prince2**
Experience in **automation and ticket reduction initiatives**

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Job Overview

Job type: Full-time
Work mode: On-site
Location: Noida
Posted: 2d ago
Source: Indeed

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