AVP, Program Management Sr Analyst

• *Discover your future at Citi**
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• *Job Overview**
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We are seeking a dynamic and experienced Program Manager cum System Analyst to join our team. This hybrid role is responsible for leading and managing programs and systems related to our third\-party management lifecycle. The ideal candidate will act as a critical liaison between our business stakeholders, technology teams, and third\-party vendors to ensure the successful delivery and continuous improvement of our third\-party management platforms. This individual will drive projects from conception to completion, while also gathering and translating business needs into robust system solutions.

• *Key Responsibilities**

Program Management

• **Project Leadership:** Lead the planning, execution, and delivery of complex projects and programs for third\-party management systems, ensuring they are completed on time and to the required quality standards.
• **Strategic Planning:** Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• **Stakeholder Communication:** Serve as the primary point of contact for all project\-related communications. Provide regular status updates, reports, and presentations to stakeholders at all levels.
• **Risk Management:** Proactively identify, assess, and mitigate project risks and issues. Develop and implement contingency plans to minimize impact on project delivery.
• **Team Coordination:** This will be an IC role and require coordination with Business, Operations and Technology Teams.

System Analysis

• **Requirements Gathering:** Elicit, analyze, and document business, functional, and non\-functional requirements from stakeholders for new systems and enhancements to existing platforms.
• **Process Improvement:** Analyze and model existing business processes and systems to identify inefficiencies, gaps, and opportunities for improvement. Recommend and implement optimized solutions.
• **System Testing \& Validation:** Support the UAT testing phase for business and operations stakeholders

• *Qualifications**

• **Experience:**

+ 10\-15 years of proven experience in a program management or project management role.

+ Demonstrable experience working on systems and projects related to third\-party risk management, vendor management, procurement, or supply chain management.

• **Methodologies:** Understanding of project and software development lifecycle (SDLC) methodologies, including Agile.
• **Analytical Skills:** Exceptional analytical, problem\-solving, and critical\-thinking skills with a keen attention to detail.
• **Communication Skills:** Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non\-technical stakeholders.
• **Interpersonal Skills:** Strong interpersonal and leadership skills, with a proven ability to build relationships, influence decisions, and drive consensus among diverse teams.

• *Preferred Skills**

• **Certifications:** PMP, PRINCE2, Certified Business Analysis Professional (CBAP), or similar certifications are highly desirable.
• **Platform Experience:** Hands\-on experience with leading third\-party management platforms such as Procure2Pay, Aravo, or similar enterprise systems.
• **Regulatory Knowledge:** Familiarity with managing Regulatory projects is desirable.

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• *Job Family Group:**
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Project and Program Management

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• *Job Family:**
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Program Management

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• *Time Type:**
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Full time

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• *Most Relevant Skills**
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Please see the requirements listed above.

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• *Other Relevant Skills**
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For complementary skills, please see above and/or contact the recruiter.

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• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*