We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
As a BA Principal Lead, you will join a high\-performing, cross\-functional development team dedicated to engineering the digital experiences of tomorrow. You will play a pivotal role in driving large\-scale business transformations, system integrations, and mergers and acquisitions (M\&A) programs.
This role requires a unique blend of strategic thinking, technical acumen in the Salesforce ecosystem, and exceptional stakeholder management skills to harmonize people, processes, and tools across complex enterprise environments.
+ Collaborate with senior business stakeholders to extract, analyze, map, and document complex business requirements
+ Translate high\-level business visions into actionable, technical realities for cross\-functional engineering teams
+ Drive alignment across diverse business units during organizational integration and change initiatives
+ Leverage deep knowledge of Salesforce Sales Cloud and Agentforce Sales capabilities to architect modern business solutions
+ Conduct deep\-dive data analysis, field\-level mapping, and dependency mapping across complex enterprise systems
+ Lead and support complex Salesforce org migration activities and architecture consolidations
+ Champion Agile Scrum methodologies and champion best\-in\-class ALM practices
+ Take full ownership of creating, refining, and managing high\-quality technical user stories and comprehensive requirements documentation within Jira
+ Act as the bridge between business needs and technical sprints, ensuring clear acceptance criteria are established
+ Design and execute business process mapping and workflow optimization strategies to eliminate operational friction
+ Facilitate operational enablement, ensuring end\-users and business units are successfully onboarded to new tools and processes post\-integration
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting\-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game\-changing solutions and take your career to the next level.
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
\#LI\-SP1
REQUIRED SKILLS
Agentic AI
Cloud Architecture
Salesforce
JOB INFO
Job Identification
3320
Job Category
Business Analysis
Posting Date
06/02/2026, 03:23 AM
Locations
IN\-Remote
(Remote)
MuleSoft Lead Developer
Premier IT Solutions · Noida
GenAI / AI-ML Engineer
Premier IT Solutions · Ghaziabad
Product Manager
Pixora Ventures · Indore