Back Office Assistant

• *Requirements :\-**

\-**Education:** Any Graduate

\-**Technical Skills:** Basic knowledge of MS Office.

\-Comfortable learning new software and web\-based tools quickly.

\-**Communication:** Strong verbal and written communication skills to interact with stakeholders effectively.

\-**Attitude:** A "can\-do" mindset with a high level of patience for troubleshooting and problem\-solving.

\-**Flexibility:** While we follow a 5\-day work week, you should be open to working on weekends if a major batch launch or event is scheduled.

\- AI and automation suggestions to be provided

• *Responsibilities :\-**

\-Content Management: Upload and organize educational content, including videos, PDFs, quizzes, and interactive assignments.

\-Student Support: Act as the first point of contact for students facing technical issues (e.g., login problems or difficulty accessing course material).

\-Quality Checks: Review uploaded content to ensure there are no broken links or formatting errors before they go live.

\-User Management: Handle bulk user uploads, create custom user groups, and manage the onboarding/offboarding of learners via HRIS integrations.

\-Helpdesk Management: Serve as the first line of defense for user issues (e.g., login failures, browser compatibility, or completion errors).

\-Project Management: Managing multiple course launches and system updates simultaneously.

• *Note :\- We are looking for candidate from Virar to Andheri only**

Pay: ₹8,000\.00 \- ₹15,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Education

• Bachelor's (Preferred)

Location

• Borivali, Mumbai, Maharashtra (Required)

Work Location: In person