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Back Office Coordinator

ANKIT SILICATEGJ, IN1d ago
Full-timevia indeed

Job Description

  • *back office Sales Coordinator – Job Summary**

We are looking for aback office Sales Coordinator responsible for building and maintaining strong customer relationships, making regular follow\-up calls, sharing quotations, and addressing customer queries. The role focuses on effective communication, customer satisfaction, coordination with internal teams, and ensuring smooth sales operations. This is a relationship\-building role with no fixed sales targets, focused on providing timely support and maintaining long\-term customer relationships.

  • *Key Responsibilities:**
  • Build and maintain strong relationships with existing and potential customers.
  • Make regular follow\-up calls to customers regarding inquiries and quotations.
  • Prepare and share quotations with customers in a timely manner.
  • Handle customer queries and coordinate with the concerned departments to provide solutions.
  • Follow up on pending quotations, orders, and customer requirements.
  • Maintain proper records of customer interactions, inquiries, and follow\-ups.
  • Coordinate with the sales and dispatch teams to ensure smooth order processing and timely updates.
  • Provide professional customer service and ensure customer satisfaction.
  • Maintain regular communication with customers to develop long\-term business relationships.

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Ahmedabad
Posted
1d ago
Source
Indeed