Back Office Coordinator

Q\-Solutions needs a Back Office Coordinator to handle online enquiries and support the sales team.

• *Responsibilities:**

• Handle enquiries received via IndiaMART, website, WhatsApp and calls
• Share product details, pricing and quotations with customers
• Follow up on leads and convert them into orders
• Follow up on payments and recover outstanding amounts
• Coordinate with Sales, Accounts, Dispatch and Purchase teams
• Maintain daily lead, order and payment records in Excel/CRM

• *Requirements:**

• Good communication in Hindi and basic English
• Knowledge of MS Excel / Google Sheets
• Strong follow\-up skills and attention to detail
• Customer handling experience preferred

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off

Work Location: In person