Back Office Executive

• *· Customer Interaction:**

Answer customer questions by phone or email about their investments, account details, and transactions.

· Help customers fix issues with their accounts, transactions, or statements.

Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions.

· **Issue Resolution:**

· Fix complaints and mistakes quickly.

· Work with internal teams, fund houses, and banks to solve customer problems smoothly

• *Customer Relationship Management:**

· Build good relationships with clients by giving timely help and updates.

· Follow up on pending transactions and documents to keep things moving smoothly

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Benefits

• Health insurance

Work Location: In person