**Beverage Preparation:** Craft high\-quality hot and cold beverages (espressos, lattes, teas) according to standardized recipes, often incorporating latte art.
**Customer Service:** Greet guests warmly, take orders accurately, answer menu questions, and make personalized recommendations.
**Equipment Operation \& Maintenance:** Safely operate, clean, and troubleshoot espresso machines, grinders, and brewing equipment.
**Cash Handling:** Process payments using point\-of\-sale (POS) systems, handle cash, and balance the register.
**Sanitation \& Upkeep:** Maintain a clean workspace, sanitize counters, and keep seating areas welcoming and organized.
**Inventory Management:** Restock supplies, rotate stock, and notify managers when ingredients or materials run low.
Key Skills \& Qualifications
**Product Knowledge:** In\-depth understanding of coffee beans, roasts, dairy alternatives, and extraction techniques.