BPO Associate

Job Title: Customer Support Executive (Tamil Voice Process)

Role Overview

We are looking for a friendly and energetic candidate to handle customer queries over phone calls in Tamil. Your primary goal is to provide excellent customer service and resolve their issues smoothly.

Key Responsibilities

Handle Customer Calls: Answer inbound calls from customers in a polite and professional manner.

Resolve Queries: Understand customer problems (related to products, services, or billing) and provide accurate solutions.

Language Proficiency

Speak fluently and clearly in Tamil to ensure customers easily understand.

Maintain Records: Update customer details and call notes correctly in the smartphone.

Customer Satisfaction: Ensure a positive experience for every customer.

Requirements /

Qualifications

Education: Any graduate or undergraduate (Freshers are welcome!).

Language: Fluent spoken Tamil (Good English reading/writing is a plus).

Skills

Good listening and communication skills.

Patience and a positive attitude to handle customers.

Experience: Freshers or candidates with prior telecalling/customer service experience can apply.

What We Offer

Shift: Day shift / Flexible timings.

Work Type: Work From Home (or Office, based on requirement).

Salary: Best in industry \+ Attractive incentives.

Pay: ₹20,000\.00 \- ₹40,000\.00 per month

Benefits

• Flexible schedule
• Paid time off

Work Location: In person