Business Analyst

Experience: 2\+ Years Industry: Custom Software / ERP / HRMS / Web \& Mobile Application Development

Job Summary

We are looking for a **Business Analyst (BA)** with 2\+ years of experience in software development projects, especially ERP, HRMS, or custom application solutions. The candidate will act as a bridge between customers, management, development teams, and QA teams to ensure requirements are clearly understood, documented, and delivered successfully. The ideal candidate should have strong communication skills, business process understanding, documentation capability, and coordination skills to support project delivery and customer satisfaction.

Key Responsibilities

Requirement Gathering

\- Interact with customers to understand business requirements and workflows \- Conduct requirement gathering sessions and prepare meeting notes \- Analyze business processes and identify gaps or improvement areas \- Clarify customer expectations with internal teams

Documentation

\- Prepare Business Requirement Documents (BRD) \- Prepare Software Requirement Specifications (SRS) \- Create user stories, workflows, and process flow diagrams \- Document functional and non\-functional requirements \- Maintain requirement traceability and version updates

Coordination

\- Coordinate between customer, Project Manager, development team, and QA team \- Explain functional requirements clearly to developers and testers \- Support project planning and task clarification \- Follow up on pending clarifications and approvals

Testing \& Validation Support

\- Assist QA team in understanding business scenarios \- Validate developed features against requirements \- Support User Acceptance Testing (UAT) \- Verify bug fixes and functional correctness

Required Skills

Functional Skills

\- Strong understanding of software development lifecycle (SDLC) \- Knowledge of ERP / HRMS / workflow\-based systems is an advantage \- Ability to understand business operations and convert them into software requirements \- Basic understanding of database concepts and APIs is preferred

Technical \& Documentation Skills

\- Experience preparing BRD, SRS, workflows, and user stories \- Familiarity with tools like Jira, Trello, ClickUp, or similar \- Good knowledge of Microsoft Excel, Word, and PowerPoint \- Ability to create process flow diagrams and wireframes

Communication Skills

\- Good verbal and written communication skills \- Ability to conduct customer discussions independently \- Strong coordination and follow\-up capability \- Problem\-solving and analytical thinking

Qualification

\- Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field \- 2\+ years of experience as Business Analyst in software projects

Preferred Experience

\- ERP / HRMS / Payroll systems \- Workflow and approval process applications \- Web and mobile application projects \- Agile or Scrum environment

Key Expectations

\- Strong ownership and follow\-up mindset \- Ability to work in fast\-paced project environments \- Good understanding of business operations and customer expectations \- Ability to support delivery timelines effectively

Reporting To

Project Manager / CEO / Delivery Manager

Pay: ₹10,000\.00 \- ₹25,000\.00 per month

Work Location: In person