Required Skills

agile

Job Description

Engage with Ministry officials and users to understand business processes, challenges, and transformation objectives.
Conduct requirement elicitation sessions, interviews, workshops, and field visits where needed.
Translate stakeholder inputs into clear functional and non\-functional requirements.

Document AS\-IS and TO\-BE business process workflows using standard tools (e.g., BPMN).
Perform gap analysis between current systems and desired digital solutions.
Identify pain points, inefficiencies, and recommend process reengineering approaches.

Prepare and maintain detailed documents such as Business Requirement Documents (BRD), Functional Requirement
Specifications (FRS), Software Requirement Specifications (SRS), Use Cases, and User Stories.
Support in drafting Concept Notes, Detailed Project Reports (DPRs), RFPs, RFQs, and Technical Evaluation Criteria.
Assist the Solution Architect and technical teams in aligning functional requirements with system capabilities.

Liaise between stakeholders, development teams, and quality assurance for smooth implementation.
Participate in User Acceptance Testing (UAT) planning, test case review, and issue resolution.
Track and report progress on deliverables, risks, and mitigation plans.

Align solutions with national digital governance policies, MeitY standards, and frameworks.
Promote adoption of Digital Public Goods (e.g., Aadhaar, DigiLocker, UPI, ONDC) wherever applicable.
Ensure usability, inclusivity, and accessibility of digital services from a citizen perspective.
**Certification in Business Analysis (e.g., CBAP, CCBA), Agile (e.g., CSM), or Digital Transformation**

**4\+** years of experience as a Business Analyst, preferably in IT/e\-Governance projects
Proven experience in government consulting, large\-scale IT project documentation, and business process analysis
Proficiency in tools like MS Visio, Draw.io, JIRA, Confluence, Excel, PowerPoint
Knowledge of SDLC, Agile, and Waterfall methodologies
Familiarity with India Stack components and digital public infrastructure is an advantage
Understanding of data privacy, security policies, and accessibility guidelines