Business Analyst

• **About the Role***

You’ll work with internal teams to improve workflows, software systems, reporting processes, and digital operations within the design firm. This role is 60% business analysis and process management, and 40% coordination and reporting.

• **Key Responsibilities***

• **Business Analysis \& Process Improvement***

• Gather and document business requirements from teams
• Analyze workflows and identify process improvement opportunities
• Prepare reports, dashboards, and functional documentation
• Coordinate with software vendors and development teams
• Assist in ERP, CRM, or project management system implementation

• **Project Coordination***

• Support project scheduling and project tracking activities
• Maintain task trackers, reports, and workflow updates
• Coordinate between management, operations, and technical teams
• Prepare meeting notes, status reports, and requirement documents

• **Data \& Reporting***

• Create Excel reports, dashboards, and performance trackers
• Monitor project KPIs and operational performance
• Maintain organized documentation and system records
• Support automation and digital transformation initiatives

• **Skills \& Tools***

• **Must Have***

• MS Excel – advanced reporting and tracking
• Strong analytical and communication skills
• Understanding of project scheduling and tracking
• Documentation and workflow management ability

• **Good to Have***

• Power BI / Tableau
• SQL basics
• ERP / CRM systems
• Trello / Asana / Notion / Jira

• **What We Look For***

• Strong analytical and problem\-solving mindset
• Good communication and documentation skills
• Ability to manage reports, timelines, and workflows
• Attention to detail and process improvement thinking
• Team coordination and multitasking ability
• Willingness to learn business and technical systems

• **What You’ll Get***

• Exposure to business operations and digital systems
• Opportunity to work on process improvement initiatives
• Mentorship from management and technical teams
• Growth path toward Senior Business Analyst / Operations Manager
• Salary: ₹20–45k/month based on skills and experience

• **How to Apply***

Interested candidates can share their resume along with software/tools proficiency, internship/project details, and expected joining date at hrmmdesignatelier@gmail.com.

Pay: ₹25,000\.00 \- ₹30,000\.00 per month

Benefits

• Paid sick time

Work Location: In person