Business correspondent - Territory relationship manager_SUPPORT SERVICES_0762_4288_1046494

• *Key Responsibilities**

• *Business Development**

• Drive sourcing of loans, liability products, and other banking products through the BC network.
• Identify, recruit, and onboard new Business Correspondents in the assigned territory.
• Expand market penetration and increase customer acquisition.
• Achieve monthly, quarterly, and annual business targets.

• *Relationship Management**

• Build and maintain strong relationships with BC partners and key stakeholders.
• Provide regular support and guidance to BCs on product offerings and sales processes.
• Conduct periodic visits to BC locations to ensure business growth and service quality.

• *Portfolio Management**

• Monitor portfolio health and ensure quality sourcing.
• Track delinquency and coordinate for collections and recovery activities.
• Analyze business performance and implement corrective actions where necessary.

• *Training \& Capability Building**

• Conduct product, process, and compliance training for BC partners and their staff.
• Ensure BCs are updated on policy changes, new products, and regulatory requirements.

• *Compliance \& Governance**

• Ensure adherence to bank policies, RBI guidelines, and operational procedures.
• Monitor KYC, documentation, and customer onboarding processes.
• Conduct audits and reviews of BC outlets as per prescribed guidelines.

• *Reporting \& MIS**

• Prepare and submit business performance reports and territory MIS.
• Track target achievement, productivity, and operational metrics.

Maintain accurate records of customer acquisitions and BC performance.

• *Key Requirements**

• *Education**

• Graduate in any discipline.
• MBA/PGDM preferred.

• *Experience**

• 10\-16 years of experience in sales, relationship management, microfinance, business banking, rural banking, or financial inclusion.
• Experience in managing channel partners or Business Correspondents preferred.

• *Skills Required**

• Strong sales and relationship management skills.
• Good understanding of banking products and processes.
• Excellent communication and negotiation abilities.
• Strong analytical and problem\-solving skills.
• Ability to manage multiple stakeholders and drive execution.
• Proficiency in MS Excel and reporting tools.