Business Development Executive (Malayalam)

• *Job description:**

Key Responsibilities

Mandatory: Fluency in Malayalam language is required.

Lead Conversion

Convert inbound leads into surgical consultations through effective communication, active listening, and objection handling.

Proactively follow up with leads to address their concerns and provide solutions.

Cold Calling and Pitching

Initiate outbound calls to potential leads, introducing our healthcare consulting services in a clear and persuasive manner.

Tailor your pitch to address individual patient needs and objections.

Consultative Selling

Develop a deep understanding of patients' pain points, concerns, and healthcare requirements.

Employ a consultative sales approach to provide information, build trust, and guide patients toward informed decisions.

Objection Handling

Effectively address patient objections and concerns with empathy, providing information and solutions that alleviate their doubts.

Overcome objections with a patient\-centric approach.

Coordination and Support

Assist patients in coordinating surgical procedures, including scheduling, pre\-operative guidance, and post\-operative support.

Provide exceptional customer service to ensure a smooth and positive patient experience.

Sales Strategy

Collaborate with the sales and marketing teams to refine and implement effective sales strategies.

Continuously improve sales processes to enhance lead conversion rates.

Qualifications

Any bachelor's degree or equivalent work experience.

Proven experience in inside sales, preferably in healthcare consulting or a related field.

Exceptional cold calling, objection handling, and consultative selling skills.

Deep understanding of healthcare procedures, patient concerns, and decision\-making processes.

Outstanding communication, interpersonal, and empathy skills.

Results\-driven, self\-motivated, and adaptable to evolving circumstances.

Additional Requirements

Proficiency with CRM software and sales analytics tools.

Ability to work effectively both independently and as part of a team.

Willingness to adapt to new healthcare technologies and services.

Flexibility in adapting to evolving circumstances and market dynamics.

Job Type: Full\-time

Work Location: In person

Work Location: In person