Business Operations Manager

• The candidate must have **15\+ years of relevant experience** in overall company operations and management, with the ability to independently manage day\-to\-day business activities, coordinate across departments, and work closely with the company’s directors.Key ResponsibilitiesMandatory Candidate RequirementsIdeal **Excellent communication skills and strong computer proficiency are non\-negotiable requirements.** The candidate should be capable of functioning as a trusted senior management professional and ensuring that the company’s operational and administrative responsibilities are handled efficiently.
• **Company Operations:** Overseeing daily business operations and ensuring the smooth and efficient functioning of the organization.
• **Back\-Office Management:** Managing administration, documentation, internal processes, reporting, and operational coordination.
• **Sales Support:** Coordinating with the sales team, monitoring sales activities, managing client follow\-ups, and supporting business development.
• **Customer Service:** Maintaining strong customer relationships, resolving escalations, and ensuring high service standards.
• **Directors’ Executive Support:** Managing the directors’ business\-related and personal administrative responsibilities with discretion, efficiency, and professionalism.
• **Business Expansion:** Identifying new business opportunities, developing expansion strategies, and implementing growth plans.
• **Strategy and Execution:** Converting management decisions into actionable plans and ensuring timely implementation.
• **Team and Process Management:** Coordinating across departments, supervising employees, streamlining workflows, and improving operational efficiency.
• **Management Coordination:** Acting as a key liaison between directors, employees, customers, vendors, and other stakeholders.
• **Experience:** Minimum 15 years of relevant experience in company operations, administration, business management, or a similar senior role.
• **Excellent Communication Skills:** Outstanding verbal and written communication skills, with the ability to interact confidently and professionally with directors, employees, customers, vendors, and business associates.
• **Strong Computer Skills:** Excellent working knowledge of computers, MS Office (particularly Excel, Word, and PowerPoint), email, internet\-based tools, documentation, reporting, and business software. **Computer proficiency is mandatory.**
• **Leadership and Coordination:**
• **Business Acumen:**
• **Trustworthiness and Confidentiality:**
• **Execution and Problem\-Solving:**

Pay: ₹65,000\.00 \- ₹80,000\.00 per month

Benefits

• Cell phone reimbursement
• Flexible schedule
• Paid time off

Work Location: In person