Business Process Architect

• *Project Role :** Business Process Architect

• *Project Role Description :** Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

• *Must have skills :** ServiceNow

• *Good to have skills :** NA

Minimum **3** year(s) of experience is required

• *Educational Qualification :** 15 years full time education

Summary

As a Business Process Architect, a typical day involves analyzing and designing innovative business processes to develop comprehensive documentation that supports the implementation of new processes and technologies. This role requires close collaboration with business stakeholders to define detailed product requirements and use cases that align with process and functional needs. Additionally, the position involves engaging in user and task analysis to accurately represent and address business demands, ensuring that solutions are well\-informed and effectively tailored to organizational goals.

Roles \& Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross\-functional teams to ensure alignment of business processes with organizational objectives.
• Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
• Support junior team members by sharing knowledge and providing guidance on process design and documentation.
• Facilitate workshops and meetings to gather insights and validate process requirements with stakeholders.

Professional \& Technical Skills

• Must To Have Skills: Proficiency in ServiceNow.
• Strong analytical skills to assess and design business processes effectively.
• Excellent communication skills to interact with diverse business stakeholders.
• Ability to translate complex business needs into clear and actionable process documentation.
• Experience in conducting user and task analysis to capture detailed requirements.
• Familiarity with process modeling and documentation tools.

Additional Information

• The candidate should have minimum 3 years of experience in ServiceNow.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education