Business Systems & Digital Transformation Manager

• *ABOUT THE ROLE**

We are looking for a driven and experienced Business Systems \& Digital Transformation Manager to lead the modernisation of our business operations from the ground up. In this high\-impact role, you will own the end\-to\-end digital transformation journey — from analysing existing workflows and implementing ERP systems to building data dashboards and driving organisation\-wide technology adoption. Reporting directly to the Managing Director, you will shape the long\-term digital roadmap and work hands\-on with every department to deliver measurable operational improvements.

• *RESPONSIBILITIES**

\- Study, document, and improve business processes across all departments to eliminate bottlenecks, redundancies, and manual effort

\- Evaluate, implement, and manage ERP and business management systems, including deployment, user training, testing, and ongoing support

\- Ensure seamless integration between operations, projects, finance, procurement, and HR functions within the ERP environment

\- Lead the organisation's transition from paper\-based and manual workflows to fully digital, automated processes

\- Identify and implement automation opportunities across business functions, including digital approvals, document management, and reporting tools

\- Design and maintain systems for project planning, resource tracking, workload management, and deadline visibility

\- Develop management dashboards and KPI reports to support leadership decision\-making with real\-time data

\- Streamline finance and administrative workflows including invoicing, billing, collections, and project profitability reporting

\- Establish data governance practices and reporting standards across the organisation

\- Train employees on new tools and systems, and act as the internal champion for technology adoption and change management

\- Manage vendor relationships, system upgrades, and customisations to ensure continuous system performance

• *REQUIRED QUALIFICATIONS**

\- Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, Operations Management, or a related field

\- 3 to 10 years of experience in ERP implementation, business systems management, operations improvement, or digital transformation roles

\- Hands\-on experience with ERP platforms such as ERPNext, Odoo, SAP Business One, Microsoft Dynamics, Zoho, or comparable systems

\- Strong understanding of business operations, process improvement methodologies, and project management principles

\- Demonstrated ability to analyse operational data and translate findings into actionable recommendations

\- Excellent communication skills with the ability to engage effectively with both technical teams and non\-technical business stakeholders

\- Proven experience managing organisational change during system implementations

• *PREFERRED QUALIFICATIONS**

\- Experience with SQL, Power BI, Excel, or similar data analytics and reporting tools

\- Proficiency in business process mapping and SOP development

\- Familiarity with workflow automation platforms and digital document management tools

\- Prior experience working within growing small or medium\-sized businesses

\- Project management certification (PMP, PRINCE2, or equivalent) is an added advantage

• *WHAT WE OFFER**

\- A strategic, high\-visibility role with direct access to senior leadership

\- Opportunity to drive and own a full\-scale digital transformation from the ground up

\- Collaborative, growth\-oriented work environment

\- Professional development and learning opportunities

\- Competitive compensation based on experience and qualifications

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Work Location: In person