Call Centre Agent

• Excellent communication skills in English

Benefits

• Customer\-focused with a passion for delivering exceptional service
• Competitive salary and attractive night shift allowances
• Opportunities for career growth and skill development
• Inclusive and supportive work culture
• Comprehensive training programs for professional advancement
• Employee benefits including health insurance and wellness programs

Responsibilities

• Handle inbound and outbound calls with professionalism and efficiency during the night shift
• Provide exceptional customer service by addressing inquiries and resolving issues promptly
• Accurately document customer interactions and maintain comprehensive records
• Collaborate with team members to ensure a seamless customer experience
• Ability to work efficiently during night shifts

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• Strong problem\-solving and decision\-making abilities
• Basic computer skills for… data entry and navigating relevant systems

Job Types: Full\-time, Permanent, Fresher

Benefits

• Cell phone reimbursement
• Provident Fund

Experience

• total work: 1 year (Preferred)

Work Location: Remote