Candidate Experience Specialist - APAC

Job Function: People \& Culture The role

Are you motivated by delivering a seamless and positive experience for candidates across every stage of the hiring journey?

Do you excel at coordinating complex interview processes while ensuring clear and timely communication with multiple stakeholders?

Are you detail‑oriented and driven to improve recruitment processes through collaboration and continuous improvement?

As a Candidate Experience Specialist, you will be the first point of contact for candidates and play a key role in shaping their experience throughout the hiring journey. You will work closely with recruiters, hiring managers, and People \& Culture teams to ensure every candidate interaction is timely, professional, and positive.

If you enjoy coordination, communication, and creating great experiences, this role is for you. **Key Responsibilities:*** Serve as the primary point of contact for candidates, ensuring a positive and seamless experience throughout the recruitment process.

• Coordinate and schedule interviews across multiple stakeholders, locations, and time zones, ensuring a smooth hiring journey.
• Manage candidate communications, providing timely updates and guidance on interview processes and next steps.
• Maintain accurate candidate records and recruitment data within the Applicant Tracking System (ATS) and other TA tools.
• Support recruiters and hiring teams with interview logistics, feedback coordination, reporting, and recruitment administration.
• Contribute to Talent Acquisition initiatives, including employer branding, referral programs, talent communities, and continuous improvement of candidate experience processes.

What we need to see from you

• Must have experience in scheduling \& coordinating interviews, managing scheduling logistics, and supporting candidates throughout the recruitment process.
• Proficiency with Applicant Tracking Systems (ATS) and recruitment technologies; familiarity with CRM platforms is an advantage.
• Strong verbal and written communication skills with the ability to engage effectively with candidates, hiring teams, and stakeholders across different locations.
• Experience supporting Talent Acquisition initiatives such as employer branding, job advertising, referral programs, or talent community activities.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast\-paced environment.
• Candidate\-focused, proactive, and collaborative, with a continuous improvement mindset and a passion for delivering an exceptional candidate experience.

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI\-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000\+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world\-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose\-driven culture where your ideas matter, your growth is supported, and your career can go global.

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision\-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.