Client Servicing Executive

JOB DESCRIPTIONClient Servicing Executive – Advertising \& Creative Agency

• *Company:** Creath LLP
• *Department:** Client Servicing / Account Management
• *Position:** Client Servicing Executive
• *Location:** Delhi NCR
• *Experience:** 1–3 Years (Freshers with relevant internships may apply)
• *Employment Type:** Full\-Time

About Creath

Creath is a creative and advertising agency helping brands build their identity, communicate effectively and grow through strategic branding, digital marketing, content creation, advertising campaigns and creative production.

We are looking for a proactive and organised Client Servicing Executive who can act as the bridge between our clients and internal creative teams, ensuring smooth communication, timely execution and strong client relationships.

Key Responsibilities

• *1\. Client Relationship Management**

• Act as the primary point of contact for assigned clients.
• Understand client requirements, business objectives and marketing expectations.
• Maintain regular communication and build long\-term client relationships.
• Handle client queries, feedback, revisions and escalations professionally.
• Conduct client meetings, calls and follow\-ups.

• *2\. Campaign \& Project Coordination**

• Coordinate with internal teams including designers, video editors, content writers, social media executives and production teams.
• Prepare and communicate creative briefs to the relevant teams.
• Ensure projects and campaigns are delivered within agreed timelines.
• Track project progress and maintain delivery schedules.
• Ensure all deliverables meet the client's expectations and approved briefs.

• *3\. Advertising \& Marketing Understanding**

• Understand the basics of branding, advertising, digital marketing and social media management.
• Coordinate social media calendars, campaign planning and creative approvals.
• Understand the fundamentals of Meta Ads, Google Ads and digital campaigns.
• Participate in brainstorming sessions and contribute creative ideas.
• Identify opportunities to improve existing client accounts.

• *4\. Account Management \& Reporting**

• Maintain client records, project trackers and communication histories.
• Prepare weekly/monthly status updates and campaign reports.
• Track pending approvals, deliverables and payments in coordination with the team.
• Monitor client satisfaction and proactively address concerns.
• Identify opportunities for additional services and account growth.

Required Skills \& Qualifications

• Excellent verbal and written communication skills in English and Hindi.
• Strong interperson

Pay: Up to ₹45,000\.00 per month

Ability to commute/relocate

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education

• Bachelor's (Preferred)

Work Location: In person