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Client Success Intern

NWORXRemote1d ago
RemoteFull-timevia indeed

Job Description

  • *What you'll do**
  • *You'll own the engagement and effectiveness of programs running on NWORX's voice\-based AI coaching platform — across educational institutions and corporates. Your users range from students and fresh employees to managers and senior leaders. Your client stakeholders include HR teams, university staff, and business managers.**
  • *Drive program participation and completion — nudge, follow up, and keep the energy alive across cohorts**
  • *Manage the NWORX platform backend for active cohorts — configure, monitor, troubleshoot**
  • *Collect and analyze engagement and outcome data; build reports that actually tell a story**
  • *Be the connective tissue between client stakeholders and internal teams — surface concerns, relay feedback, close loops**
  • *Facilitate onboarding sessions for participants, coaches, and facilitators (including creation of relevant collateral)**
  • *Coordinate program events across multiple stakeholders**
  • *Feed insights from the field into product and content teams**
  • *What you bring**
  • *Excellent communication — written and verbal; you can tell a clear \& concise story tailored to the audience, and write a crisp email**
  • *Comfort with data — MS Excel/Sheets for analysis, PowerPoint/Slides for sharp storytelling**
  • *Ownership mindset — you track program success metrics like they're yours to move**
  • *Empathy with range — you can build rapport with a nervous student and a senior leader**
  • *Digital savviness — you pick up new tools quickly and aren't afraid of a dashboard**
  • *Critical thinking and fast iteration — you receive feedback well and act on it faster**
  • *Growth Mindset \- A genuine interest in learning, development, and what makes people grow**
  • *Bonus: You have a sense of humor. Work is more fun that way.**
  • *Who should apply**
  • *Fresh graduates or MBA students looking to build at the intersection of client success, program management, and AI\-powered learning**

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

  • Flexible schedule
  • Work from home

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

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Job Overview

Job type
Full-time
Work mode
Remote
Location
Anywhere in India
Posted
1d ago
Source
Indeed