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Clinic Manager – Sales & Operations

Resurge PhysiotherapyDL, IN1d ago
Full-timevia indeed

Job Description

  • *Role Overview**

We are hiring a Clinic Manager to lead the front\-end of the clinic — someone who can manage operations while driving patient conversions. This is not a receptionist role. You will play a key role in clinic growth, patient experience, and revenue.

  • *Key Responsibilities**
  • Clinic Operations
  • Manage daily clinic flow, appointments, and scheduling.
  • Coordinate closely with physiotherapists.
  • Ensure smooth, organized, and efficient operations.
  • Maintain patient records and systems.
  • Sales \& Conversions
  • Explain treatment plans confidently to patients.
  • Convert consultations into paid sessions/packages.
  • Handle walk\-ins, leads, and WhatsApp inquiries.
  • Follow up with patients to improve conversions and retention.
  • Patient Experience
  • Be the face of the clinic — warm, confident, and professional.
  • Ensure every patient feels attended to and understood.
  • Maintain a premium, calm clinic environment.
  • *Requirements**
  • Minimum 3\+ years experience in clinic, hospital, wellness center, hospitality, or front office \+ sales roles.
  • Strong communication skills, Hindi required, basic English.
  • Confident in handling patients and closing conversations.
  • Highly organized and proactive.
  • Comfortable with WhatsApp, calls, Excel/CRM tools.
  • *What This Role Is NOT**
  • Not a passive front desk job.
  • Not for candidates uncomfortable with sales.
  • Not a low\-responsibility role.
  • *Salary \& Growth**
  • Performance\-based incentives as the role evolves.
  • Clear path to Clinic Head / Senior Management role.
  • *Why Join Us**
  • Work in a premium, fast\-growing healthcare brand.
  • High ownership role with direct impact on growth.
  • Structured systems and serious work environment.
  • Opportunity to build and lead operations long\-term.
  • *How to Apply**

Send your CV along with a short note answering

“Why do you think you are a good fit for a sales \+ operations role?”

Pay: ₹25,000\.00 \- ₹45,000\.00 per month

Benefits

  • Leave encashment
  • Paid sick time

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Delhi
Posted
1d ago
Source
Indeed