We are looking for a Cloud Operations Engineer with strong Azure infrastructure and operations experience to act as the primary point of contact for Data Analytics teams and coordinate with cloud vendors, infrastructure teams, and business stakeholders.
*Key Skills:**
✔ Microsoft Azure (IaaS \& PaaS)
✔ Azure Databricks, ADLS, Azure SQL / Cosmos DB
✔ Networking (VNet, NSG, VPN, Firewall)
✔ Azure Monitor \& Log Analytics
✔ ServiceNow / ITSM Tools
✔ Python / PowerShell / Bash
✔ ITIL Incident, Change \& Problem Management
*Key Responsibilities:**
Manage and resolve Azure infrastructure incidents and service requests
Coordinate with cloud vendors and internal teams to ensure SLA compliance
Perform troubleshooting across compute, storage, database, networking, and access\-related issues
Support Azure monitoring, operational governance, and change management activities
Drive cost optimization initiatives and resource utilization tracking
Maintain RCA documentation, operational dashboards, and audit readiness
*Mandatory Requirements:**
3–6 years of Cloud Operations / Support experience (L2/L3\)
Azure Certification – AZ\-104 or AZ\-305 (Mandatory)
Strong experience in Azure operations and production support
Experience in BFSI, Banking, NBFC, or regulated environments preferred