Cluster Manager-Indian Bank-Kollam

Designation

Location: India Kerala Beach Road,Kollam Branch

Organization: Financial Services

• *Job Description:**
• -------------------

• *Job Description**

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• *Job Title:** Cluster Manager – TPD Indian Bank

Field

Value

Function

TPD Indian Bank

Department

TPD Indian Bank Channel

Reporting To

Regional Sales Manager

Job Band

JB 10

Superior’s Superior

Zone Relationship Head – Relationship TPD Indian Bank Unit

Business

Life Insurance

Location

Kollam

• *1\. Job Purpose**
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To derive insurance business from assigned TPD Indian Bank channel partners, build strong relationships with Indian Bank branches, provide pre\- and post\-sales support, lead the sales team, and achieve consistent business growth.

• *2\. Dimensions**
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• Team Size: 10–11 employees
• Annualized Premium Target: ?5–10 Crore
• Customer Complaints: Zero Indian Bank customer complaints
• Persistency: 80% Premium and 80% Policy Persistency

• *3\. Key Challenges**
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• Market volatility.
• Alignment with TPD Indian Bank stakeholders.
• Balancing compliance with partner expectations.
• Sustaining business growth and service quality.

• *4\. Principal Accountabilities**
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• Achieve premium and revenue targets.
• Manage relationships with Indian Bank Branch Heads.
• Drive branch activation and business development.
• Ensure sales process excellence and compliance.
• Coach branch staff and internal teams.
• Maintain product mix and business quality.
• Drive persistency and customer satisfaction.

• *5\. Key Relationships**
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Internal: HR, Trainers, Support Executive, Issuance Coordinator, Client Service.

External: TPD Indian Bank Branch Heads, Branch Teams, Customers.