Collections Executive

Captris Management Services LLP provides collection and recovery support services, focusing on customer communication, payment follow\-ups, and account resolution.

• *Job Summary:**

We are looking for motivated and target\-oriented Collections Executives to handle customer interactions for overdue accounts, follow up on pending payments, and assist customers in resolving outstanding dues while maintaining professional communication and service quality.

• *Key Responsibilities:**

\* Make outbound calls to customers regarding overdue payments and outstanding dues. \* Follow up with customers to secure timely repayments and resolve pending accounts. \* Handle customer queries, payment\-related concerns, and repayment commitments professionally.

\* Maintain accurate records of customer interactions, follow\-ups, and payment commitments in the designated system.

\* Achieve assigned collection targets and productivity benchmarks.

\* Follow company policies, client guidelines, and applicable regulatory requirements during customer interactions.

\* Escalate disputed accounts, complaints, and complex cases to the reporting manager. \* Ensure professional conduct, call quality, data confidentiality, and adherence to the prescribed calling process.

• *Eligibility Criteria:**

\* Experience: Experienced candidates may apply; collections or tele calling experience is preferred.

\* Communication: Good verbal communication and customer\-handling skills.

\* Skills: Negotiation, problem\-solving, follow\-up management, and basic computer knowledge.

\* Attitude: Target\-oriented, disciplined, professional, and willing to work in a performance\- driven environment.

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Work Location: In person