Compliance Excecutive

• *Job Description – Collection Executive (US Logistics)**

• *Position:** Collection Executive
• *Department:** Accounts
• *Industry:** US\-Based Logistics
• *Experience:** Minimum 6 months to 1 year
• *Employment Type:** Full\-Time
• *Location:** Mohali
• *Shift:** US Shift / Night Shift (fixed)

• *About the Role**

We are looking for a **Collection Executive** to manage accounts receivable and payment collection activities for our US\-based logistics operations. The candidate will be responsible for following up with customers regarding outstanding invoices, resolving payment\-related queries, maintaining accurate collection records, and ensuring timely recovery of outstanding amounts.

The ideal candidate should have **excellent communication skills, strong follow\-up abilities, confidence in dealing with US clients, and a target\-oriented approach**.

Key Responsibilities

• Follow up with **US\-based customers/clients** for outstanding and overdue payments.
• Make regular **calls and send emails** to customers regarding pending invoices and payment status.
• Maintain and monitor **Accounts Receivable (AR)** and outstanding invoice reports.
• Ensure timely collection of payments as per agreed **credit terms and payment schedules**.
• Communicate professionally with customers to understand and resolve payment delays.
• Handle customer queries related to **invoices, billing, payment discrepancies, and account balances**.
• Coordinate with the **Accounts, Operations, Billing, and Sales teams** to resolve collection\-related issues.
• Maintain accurate records of all **customer communications, commitments, follow\-ups, and payment updates**.
• Track **promised payment dates** and ensure timely follow\-up until payment is received.
• Identify overdue accounts and escalate critical or long\-pending cases to the concerned management.
• Assist in resolving **billing disputes, short payments, deductions, and invoice discrepancies**.
• Prepare and share regular **collection/AR status reports** with management.
• Maintain proper documentation of customer accounts and collection activities.
• Ensure professional and positive relationships with customers while maintaining a firm approach toward collections.

• *Requirements**

• Freshers with **excellent communication skills** may also apply.
• Excellent **verbal and written English communication skills**.
• Comfortable communicating with **US\-based customers over calls and emails**.
• Strong negotiation, follow\-up, and convincing skills.
• Strong attention to detail and accuracy.
• Good knowledge of **MS Excel, Google Sheets, and basic accounting software**.
• Ability to work independently and meet collection targets.
• Willingness to work in a **US/night shift**.

Job Types: Full\-time, Permanent

Pay: From ₹25,000\.00 per month

Work Location: In person