Congress Communications & Operations Manager

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• *Job Description**
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**Role Objectives**

• Execute Congress operational support across pre\-congress planning, congress\-period delivery, post\-congress handoffs for global congresses and defined regional or local congress requests
• Use approved AI to create coverage and participant\-assignment plans, identify attendees and KOLs, assemble approved modular booth content and draft daily reports; coordinate content\-production delivery through the GCM Med Comms \& Congress Content Factory Integration Lead
• Apply the approved scientific narrative and messaging and escalate scientific strategy, attendance, budget, local\-regulatory and content\-approval decisions to the appropriate Global Medical or local owner

**Key Responsibilities**

• *Pre\-congress Planning**

• Maintain congress plans, trackers, source inventories, risks, actions and open decisions
• Use approved AI tools to scan congress programs, identify presenters and KOLs and to draft attendance, session\-coverage and participant\-assignment plans
• Coordinate technical programming and track logistics and contracting handoffs
• Share approved scientific narrative and messaging with GCM Med Comms \& Congress Content Factory Integration Leads to develop required materials and booth\-content packages, assemble approved modular content

• *Congress\-period Delivery**

• Coordinate on\-site and remote operational support and execution of the approved coverage plan
• Review AI\-enabled note capture from congresses and draft concise daily reports for Global Medical scientific and contextual review
• Track rapid\-response actions and implement approved next\-day coverage, panel\-content or programming changes
• Support local congresses through approved content reuse, standard templates, content\-library access and remote coordination and escalate bespoke scientific or local\-compliance needs

• *Post\-congress**

• Compile the congress source package, prepare content production requirements for the GCM Med Comms \& Congress Content Factory Integration Lead and track production status, review comments, versions, approvals and final publication through the agreed workflow

**Qualifications**

• *Experience:** More than 5 years of relevant experience within the biopharmaceutical industry, including at least 3 years in scientific communications, congress support, medical content operations, and/or cross\-functional project coordination.

• *Technical skills:**

• Working knowledge of congress/event planning, session coverage, booth\-content and post\-congress workflows
• Ability to use AI and digital tools for KOL mapping and structured synthesis
• Strong scientific literacy and ability to draft accurate, concise and source\-supported summaries
• Familiarity with modular content, repositories, version control and Medical\-review workflows
• Strong attention to detail and ability to deliver across global time zones and tight deadlines

• *Education:** Degree in Medicine, Pharmacy, Life Sciences, Public Health, Medical Communications, or a related field required. Advanced scientific or healthcare qualifications (PharmD, PhD, or equivalent) are preferred.

• *Languages:** Fluent English required; additional languages advantageous

• *Locations**
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IND \- Bengaluru**Worker Type**

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Employee**Worker Sub\-Type**

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Regular**Time Type**

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Full time